FAQ


What is your return policy?
You can return items within 30 days of delivery if unused, unworn, and in original packaging with tags. Read our Return & Refund Policy.
Do you offer free shipping?
Yes. All UK orders include free standard shipping. See Shipping Policy.
Which payment methods do you accept?
We accept:
  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • Shopify Payments
  • Google Pay
  • Apple Pay
  • PayPal

What if my order arrives damaged?
Contact us within 48 hours with your order number and photos of the item and packaging. We will assist with a replacement or refund. More info.
How long does delivery take?


Processing Time: Orders are processed within 1 - 2 business days, Monday to Friday.

Shipping Time: Orders take between 4 - 6 business days (Monday to Friday) to arrive at the destination from the moment your order has been processed.

Cut-off Time: Orders placed before 17:00 (GMT) will be processed the same day; those placed after will be processed the next business day.

Delivery Time

Total Delivery Time: We require 5 - 8 business days (Monday - Friday) for your order to arrive from the point of placing your order.

How do I contact you? Store Name: Noria London
Company Name: Glorious LTD
Company number: 02756736
Address: Stratford Centre, London, E15 1XE, United Kingdom

Email: info@noria-london.com

Customer service hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday and Sunday: 10:00 - 16:00 (GMT)
Average response time: 30 minutes - 48 hours